Terms & Conditions

Effective Date: 28 April 2026

Last Updated: 28 April 2026

Welcome to VAIRAW. These Terms & Conditions govern your access to and use of our website, mobile application, and related services. By accessing or using VAIRAW, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. About VAIRAW

VAIRAW is a producer-first food brand committed to delivering high-quality agricultural and food products directly from the producer to customers. We aim to maintain quality, transparency, and trust throughout our production, processing, and delivery operations.

2. Eligibility

You must be at least 18 years of age or use our services under the supervision of a parent or legal guardian. By using VAIRAW, you confirm that the information you provide is accurate and complete.

3. User Account

You are responsible for maintaining the confidentiality of your account.
You must provide accurate and up-to-date information.
You are responsible for all activities performed through your account.
VAIRAW reserves the right to suspend or terminate accounts that violate these Terms.

4. OTP Verification

For security purposes, account verification and login may require a One-Time Password (OTP) sent to your registered mobile number. Do not share your OTP with anyone.

5. Product Information

We strive to ensure that all product descriptions, images, weights, and pricing are accurate. However, minor variations may occur due to natural agricultural production, packaging updates, seasonal availability, or technical errors.

6. Orders

All orders are subject to acceptance and product availability.
VAIRAW reserves the right to cancel or refuse any order if necessary.
Customers are responsible for providing accurate delivery information.
Incorrect delivery details may result in delays or cancellation.

7. Pricing

All prices displayed on VAIRAW are subject to change without prior notice. Taxes, delivery charges, or other applicable fees may be added where required.

8. Payments

Currently, online payments may not be available for all orders. As payment options become available, additional payment terms may apply and will be displayed during checkout.

9. Delivery

Estimated delivery times are provided for convenience only.
Delivery delays may occur due to weather, transportation issues, natural events, or circumstances beyond our control.
Risk of loss transfers upon successful delivery to the customer.

10. Cancellation & Refunds

Cancellation, return, replacement, and refund requests are subject to VAIRAW's applicable Return & Refund Policy. Certain food products may not be eligible for return due to hygiene, safety, or perishability.

11. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to VAIRAW systems.
Upload malicious software or harmful content.
Interfere with website security or functionality.
Misuse promotional offers or services.

12. Intellectual Property

All content available on VAIRAW, including text, images, graphics, logos, branding, icons, product information, videos, and website design, is the exclusive property of VAIRAW unless otherwise stated. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, VAIRAW shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services.

14. Warranty Disclaimer

Our services and website are provided on an "as available" and "as is" basis. While we strive to maintain accuracy and availability, VAIRAW does not guarantee uninterrupted or error-free operation at all times.

15. Privacy

Your use of VAIRAW is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Services

Our website may contain links or integrations with third-party platforms or service providers. VAIRAW is not responsible for the content, services, or privacy practices of third-party websites.

17. Force Majeure

VAIRAW shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, government actions, transportation disruptions, internet failures, or other unforeseen circumstances.

18. Changes to These Terms

VAIRAW may modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised "Last Updated" date.

19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

VAIRAW
Email: support@vairaw.com
Website: https://vairaw.com

By accessing or using VAIRAW, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.