Cancellation Policy

At VAIRAW, we begin processing orders as quickly as possible to ensure fresh products are packed and delivered on time. Therefore, order cancellation is subject to the conditions outlined below.

1. Order Cancellation by Customer

Customers may request cancellation before the order has been processed or dispatched.
Once an order has been packed, processed, or handed over to the delivery partner, cancellation may no longer be possible.
To request a cancellation, please contact our customer support as soon as possible after placing your order.

2. Cancellation by VAIRAW

VAIRAW reserves the right to cancel any order under certain circumstances, including but not limited to:

Product unavailable or out of stock.
Incorrect pricing or product information due to technical errors.
Payment verification failure (where applicable).
Incomplete or incorrect delivery address.
Suspected fraudulent or unauthorized transactions.
Events beyond our reasonable control, including natural disasters, transportation disruptions, or government restrictions.

3. Refund for Cancelled Orders

If a prepaid order is cancelled before dispatch, the applicable refund will be processed to the original payment method.
Refund processing time depends on the payment provider or banking institution.
If Cash on Delivery (COD) is available and the order is cancelled before dispatch, no refund process is required.

4. Modification of Orders

Requests to change products, quantities, or delivery address can only be accommodated before the order enters processing. Once processing has started, modifications may not be possible.

5. Contact Us

For cancellation requests or any related assistance, please contact us:

VAIRAW
Email: support@vairaw.com
Website: https://www.vairaw.com

Last Updated: June 2026