Shipping Policy

At VAIRAW, we are committed to delivering fresh, high-quality food products directly from our farms and processing units to your doorstep. We carefully pack every order to ensure it reaches you in the best possible condition.

1. Order Processing

Orders are processed after successful order confirmation.
Orders are generally processed within 1–3 business days.
Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Delivery timelines depend on your location and courier service availability.
Most orders are delivered within 3–7 business days after dispatch.
Remote or rural locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, VAIRAW may offer free shipping on selected products or promotional campaigns.

4. Order Tracking

Once your order is dispatched, tracking information will be shared through SMS, email, or WhatsApp (where applicable), allowing you to monitor your shipment.

5. Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

Natural disasters
Severe weather conditions
Government restrictions
Transport disruptions
Courier service delays
High order volumes during festivals or special sales

In such cases, we appreciate your patience and understanding.

6. Delivery Address

Customers are responsible for providing a complete and accurate shipping address along with a valid mobile number. VAIRAW will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

7. Delivery Attempts

Our courier partner may attempt delivery more than once. If delivery cannot be completed due to customer unavailability or incorrect address information, the shipment may be returned to us.

8. Damaged or Tampered Package

If you receive a package that appears damaged, tampered with, or opened during transit, please record clear photos or videos before opening the package and contact our customer support as soon as possible for assistance.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

VAIRAW
Email: support@vairaw.com
Website: https://www.vairaw.com

Last Updated: June 2026